1.1. The web application EstatePrime (www.estateprime.gr) (hereinafter the “Application”) has been created by the Company “GLOBAL CONCEPT SINGLE MEMBER P.C.”, which owns it in its entirety with full ownership (hereinafter referred to as the “Company”).
1.2. Each time the Application is used, the client/user declares that they fully and unreservedly accept the terms and conditions of use included herein and undertake to comply with them.
1.3. In the event that the client does not agree with and does not accept the following terms and conditions, even partially, they are not permitted to proceed with the use of the Application.
1.4. Only individuals with full legal capacity are entitled to use the Application. The use of the Application by minors is strictly prohibited.
2.1. The Application may be accessed by all users who cumulatively meet the requirements of paragraph 1 herein.
2.2. Users of the Application may register, store, and display any of their information therein, without the Company controlling the underlying reasons for their intention to display such information. The Company bears no responsibility for the content added by users to the Application, regardless of its form.
2.3. The client is required to provide their email and define a password (“password”), through which they will access the Application. Subsequently, the client may create additional users and grant them access to the Application, up to the maximum number of users allowed by the selected subscription plan.
2.4. Users of the Application may utilize any functionality granted to them until the expiration of their active subscription.
2.5. Users are obliged to use the Application in accordance with applicable Greek and European legislation, not to violate intellectual property rights or personal data of third parties, and to refrain from any malicious or fraudulent use.
2.6. Users bear sole responsibility for the accuracy, legality, and security of the data they enter, especially regarding personal data of third parties. The Company bears no responsibility for unlawful or unauthorized data entry.
2.7. In the event that the Client has selected, as an additional service, the provision of a Website, it is expressly agreed and acknowledged that:
2.8. The Company reserves the right to suspend or delete user accounts that violate these terms, especially in cases of legal violations or malicious use.
3.1. EstatePrime is provided through subscription plans (monthly or annual), which grant access to the respective Application features.
3.2. All subscriptions are prepaid for the entire billing period. Activation/renewal of access is carried out upon confirmation of payment to the Company’s account. The Company is not responsible for delays caused by third-party payment providers.
3.3. If automatic renewal has been activated by the client, the subscription may be automatically renewed for successive billing periods, with charges applied via the declared payment method.
3.4. Late payment: In the event of failure to timely pay the fee, access to the Application may be automatically suspended until full payment is made. Suspension does not release the client from any outstanding amounts corresponding to a billing period that has already commenced. Access is restored upon payment.
3.5. Plan upgrades/downgrades: Plan changes apply from the next billing period, unless otherwise agreed in writing. Any price differences are calculated based on the applicable price list.
3.6. Payment methods & invoices: Payment is made through the available payment methods. The Company issues the relevant tax document (invoice/receipt) and sends it electronically to the declared address. The client declares that the billing details provided are true and accurate. The Company reserves all legal rights in cases of false information.
3.7. Price changes: The Company may modify prices and/or the composition of plans with prior notice. Any changes apply from the client’s next billing period unless otherwise specified.
3.8. Additional charges: Additional services or resource usage (indicatively: SMS sending, extra storage space, additional modules) are charged separately according to the applicable price list.
4.1. The client is entitled, in accordance with applicable law, to withdraw from the contract without justification within fourteen (14) calendar days from the date of subscription activation, receiving a full refund of the amount paid.
4.2. The following are excluded from full refund:
4.3. In case of exercising the right of withdrawal, the Company shall immediately proceed with the deletion of all data and information entered by the client in the Application, simultaneously with the refund.
4.4. Withdrawal is notified in writing via email to the Company. The refund is carried out within a reasonable period using the same payment method as the original transaction, unless otherwise agreed.
5.1. The Company makes every possible effort to ensure the continuous, secure, and smooth operation of the Application. However, the Application is provided “as is” and uninterrupted service cannot be guaranteed.
5.2. The Company takes all appropriate technical and organizational measures to protect data and system security, including regular backups, system monitoring, and software updates.
5.3. The Company is not obliged to monitor the content entered by users and bears no responsibility for its accuracy, legality, or completeness.
5.4. The Company is not liable for delays, malfunctions, or inability to provide services due to force majeure events or circumstances beyond its reasonable control (e.g. power outages, third-party network issues, cyberattacks).
5.5. The Company reserves the right to suspend or deactivate accounts that violate the terms of use or are used for fraudulent/malicious purposes, without prior notice.
5.6. The Company may modify or update the Application, its features, and these terms of use, with relevant notification to users via the Application and/or email. Continued use of the Application after such notification constitutes acceptance of the modifications.
5.7. Under no circumstances shall the Company be liable for any direct or indirect damages, loss of profits, or data loss arising from the use or inability to use the Application.
5.8. The Company reserves the right at any time and without prior notice to upgrade the Application or the Website and to add new features.
6.1. The software, source and executable code, logos, trademarks, interface design, documentation, and any related material concerning the Application constitute intellectual and industrial property of the Company and are protected under applicable Greek and European legislation.
6.2. The client is granted a limited, non-exclusive, and non-transferable right to access and use the Application solely for their business needs and in accordance with these terms. No license is granted for assignment, resale, copying, reproduction, redistribution, or modification of the code or software.
6.3. The data entered by the client into the Application (e.g. property information, client data, photos, notes) remain the property of the client. The client may request a copy of their data at any time during the contract and before account deletion/deactivation. Alternatively, the client may retrieve data via the provided API, subject to the technical specifications and limitations defined by the Company.
6.4. The Company reserves the right to use anonymized or aggregated statistical data derived from the use of the Application for service improvement and research purposes, without affecting confidentiality or user identification.
6.5. Any infringement of the Company’s intellectual property rights shall result in the applicable civil and criminal penalties in accordance with the law.
7.1. These terms of use are governed and interpreted in accordance with Greek Law and European Union Law.
7.2. If any provision of these terms is deemed invalid or unenforceable, this shall not affect the validity of the remaining terms, which shall remain in full force.
7.3. Failure by the Company to exercise any right does not constitute a waiver thereof nor prevent its future exercise.
7.4. Access to and use of the Application implies full and unconditional acceptance of these terms of use as well as the Privacy Policy.
7.5. The Company reserves the right to exercise any legal right before the competent courts in case of violation of these terms by users.
7.6. Any dispute arising from the use of the Application shall fall under the exclusive jurisdiction of the Courts of Thessaloniki.
The Company “GLOBAL CONCEPT SINGLE MEMBER P.C.” is headquartered in Thessaloniki, 7 Filikis Etaireias Street, Postal Code 55535, with Tax Identification Number 801167371, and is the exclusive owner of the Application. Its email address, through which any user may submit comments or inquiries, is: [email protected]. Contact phone number: +30 2315534514.